Privacy & Security Information

Your peace of mind is always on ours.

Your privacy and security always comes first. Whether you bank online, in person or over the phone, we’re constantly working to protect you. Awareness is one of the first lines of defense, and we need your help. Learn how we use and protect your information – and what to do if you become a victim.

Privacy:

Your personal information belongs to you, and you have the right to determine how the information is used. Click the link below to learn more about our Privacy Policy.

What does First Financial Bank do with your Personal Information?

Online Security:

We've established a number of measures to help protect your personal and business information online. Educate yourself, and do your part in the security chain.

Online Banking FAQ – Security

Learn About Preventing ID Theft & New Scam Alerts

Understand Phishing & How to Protect Yourself

If you receive a deceptive e-mail, such as a message phishing for your information, forward it to the entity wrongfully being impersonated.

  • For First Financial"Bank-related" phishing email, forward it (as an attachment) to customerservice@ffin.com and contact us immediately at 800-588-7200.
  • If you encounter a fake web site, or pop-up window, or if you responded to one of these with personal information, call 800-588-7200 immediately.

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